A failing sump pump can leave a St. Paul basement exposed during heavy rain, spring snowmelt, or a power outage, so choosing a replacement company takes more than finding someone who can swap out the equipment. Homeowners need a provider that can determine why the old system failed, evaluate the basin and discharge line, size the new pump for the property, and explain whether battery backup protection makes sense. Licensing, warranties, pricing practices, local availability, and the quality of communication also shape how confident a homeowner feels about the finished system.
From September 1 to September 15, 2026, our research team evaluated nine plumbing companies serving St. Paul and selected seven for the final comparison. Each was ranked and scored against these criteria:
- Sump Pump Replacement Expertise (25%): Demonstrated experience diagnosing failed or undersized systems and completing full replacements
- Licensing & Diagnostic Process (20%): Minnesota plumbing credentials and evidence of evaluating the system before recommending equipment
- Customer Reviews (20%): Current ratings, review volume, and verified feedback related to reliability, workmanship, and communication
- Pump & Backup Options (15%): Availability of primary pumps, battery-backup systems, alarms, and solutions matched to the home
- Warranty & Long-Term Protection (10%): Published warranty information, preventive support, and focus on durable performance
- Pricing Transparency (5%): Clear estimates or upfront pricing before replacement work begins
- St. Paul Service Availability (5%): Confirmed coverage and practical scheduling availability for St. Paul homeowners
Using this scoring model, we rank-ordered all nine companies and identified the top 7. The table below provides a side-by-side snapshot. In-depth reviews follow.
The Best Sump Pump Replacement Companies in St. Paul of 2026
The table below shows the top seven performers.
| Rank | Company | Sump Pump Replacement Expertise | Licensing & Diagnostic Process | Customer Reviews | Pump & Backup Options | Warranty & Long-Term Protection | Pricing Transparency | St. Paul Service Availability | Total Score |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Paul Bunyan Plumbing & Drains | Full replacement, pit, discharge, and system testing (9.8) | MN license PC150290; full-system inspection (10.0) | 4.8/5 across 2,379 Best Pick reviews (9.5) | Primary, battery backup, combination, and pit upgrades (10.0) | 100% satisfaction guarantee and preventive support (10.0) | Written pricing before approval (9.5) | 24/7 and same-day St. Paul service (10.0) | 9.8 |
| 2 | Bonfe | Dedicated repair and replacement services (9.0) | Licensed plumbers assess sizing and system design (8.5) | 4.8/5 across 11,100+ Google reviews, company-reported (9.8) | Primary pumps and battery-backup guidance (9.0) | Lifetime warranty on recommended replacements (9.5) | Free proposal with upfront costs (9.5) | Twin Cities coverage and 24/7 emergency service (9.5) | 9.2 |
| 3 | McQuillan Home Services | Site assessment, sizing, pit, and discharge work (9.0) | MN contractor PM806762; code-focused setup (9.0) | 4.6/5 across 5,497 Google reviews (8.5) | Submersible, pedestal, pit, and backup systems (9.0) | Satisfaction guarantee and Home Care Club (9.0) | Itemized estimate and financing options (9.0) | St. Paul-based; same-day availability on request (9.5) | 8.9 |
| 4 | Norblom Plumbing | Pro Series replacement and maintenance focus (9.5) | Licensed plumbers perform multi-point inspections (8.5) | 4.3/5 across 145 Google reviews (8.0) | Primary pumps and battery backups (9.5) | Maintenance support; warranty terms vary (8.0) | Published $129.99 inspection price (8.0) | St. Paul office; weekday appointments (9.5) | 8.8 |
| 5 | Hero Home Services | Dedicated installation and replacement guidance (8.5) | Licensed technicians; licenses PC150002 and others (8.5) | 4.8/5 on Five Star Rated (9.8) | Installation and repair; backup details limited (8.0) | No Breakdown Guarantee; terms vary by service (8.5) | Flat-rate pricing (8.5) | St. Paul coverage with 24/7 answering (9.0) | 8.7 |
| 6 | Gray Duck Plumbing | Installation, repair, testing, and maintenance (8.5) | MN-licensed with St. Paul competency cards (8.0) | 4.7/5 across 236 Birdeye reviews (9.4) | Primary pumps and battery maintenance support (8.0) | Preventive maintenance; warranty not published (7.0) | Options presented without pressure (8.0) | St. Paul office; weekdays only (8.5) | 8.3 |
| 7 | TJK Plumbing | Residential sump pump replacement experience (8.5) | MN-licensed and bonded; A+ BBB rating (8.0) | 4.0/5 across 55 Yelp reviews (8.0) | Pumps, battery backups, alarms, and ejectors (9.0) | Follow-up praised; warranty terms not published (7.5) | Pricing explained before work (7.5) | Twin Cities coverage; confirm St. Paul timing (7.0) | 8.2 |
1. Paul Bunyan Plumbing & Drains, for full-system replacement planning
Paul Bunyan Plumbing & Drains checks the pump, basin, check valve, discharge line, and power source before recommending a replacement. That whole-system approach can catch problems a basic equipment swap might miss, including an undersized basin, a restricted discharge path, or a power setup that leaves the home unprotected during an outage. St. Paul homeowners can choose standard submersible or pedestal replacements, battery backups, combination systems, pit upgrades, and discharge-line work.
The service process includes a scheduled arrival window, a technician profile, written pricing before approval, permit handling, installation, system testing, and a final walkthrough. Paul Bunyan also offers same-day and 24/7 availability with no overtime surcharge, useful when a pump fails during a storm or outside standard business hours. Homeowners who only need a routine weekday inspection may want to compare smaller local providers, but Paul Bunyan fits well for urgent or technically involved replacements.
- Location: New Hope, MN, with St. Paul service
- Price Range: Replacement pricing not publicly listed; written quote provided before work
- Services Offered: Sump pump repair and replacement, battery backups, pit installation, discharge lines, sewage pumps, and general plumbing
- Year Founded: Not publicly listed
- Review Score: 4.8/5 from 2,379 Best Pick reviews, as of 09/2026
| Summary of Online Reviews |
| Reviewers describe the team as “responsive and professional” and say technicians “explained everything in a way that was easy to understand.” Feedback also points to punctuality and clear options before replacement work. |
2. Bonfe, for warranty-backed replacement options
Bonfe offers dedicated sump pump repair and replacement services across the Twin Cities. Its process starts with an in-home evaluation of the plumbing need, followed by guidance on pump sizing, system design, and financing. Bonfe also discusses battery-backup protection for outages and offers a lifetime parts-and-labor warranty on recommended repairs and replacements.
The company’s plumbing, sewer, electrical, heating, and cooling divisions may suit homeowners whose basement-water concerns go beyond the pump itself. Its free installation proposal and upfront-cost language also make the scope easier to review before approving work. That said, some third-party reviews describe premium pricing for basic installations and repairs, so homeowners should compare the complete proposal, warranty terms, and included equipment rather than relying on the monthly-payment offer alone.
- Location: South St. Paul, MN
- Price Range: Installation price not publicly listed; free proposal and financing advertised
- Services Offered: Sump pump repair and installation, battery-backup guidance, plumbing, sewer, electrical, heating, and cooling
- Year Founded: 1993
- Review Score: 4.8/5 from 11,100+ Google reviews, company-reported as of 09/2026
| Summary of Online Reviews |
| Positive reviewers call Bonfe technicians “problem solvers” and a “diligent team.” The large review volume points to broad service experience, though some customers on third-party platforms report concerns about pricing for basic installations. |
3. McQuillan Home Services, for code-focused installation
McQuillan Home Services takes a site-specific approach to sump pump installation. Its technicians assess drainage conditions, foundation type, basin size, pump capacity, discharge routing, and check-valve placement before recommending a system. Available work includes submersible and pedestal pumps, pit excavation and liner installation, discharge-line configuration, battery backups, and upgrades for undersized or deteriorated basins.
The company has operated in the Twin Cities since 1883 and holds several Minnesota and St. Paul contractor licenses. Itemized estimates, financing, a satisfaction guarantee, and same-day availability on request suit homeowners planning a larger installation rather than a simple like-for-like replacement. McQuillan’s St. Paul base is another practical advantage, though review scores vary by platform. Homeowners should confirm the final equipment, warranty coverage, and dispatch timing in writing.
- Location: St. Paul, MN
- Price Range: Installation pricing not publicly listed; itemized estimates and financing available
- Services Offered: Sump pump installation, battery backups, pit work, discharge routing, plumbing, drains, electrical, heating, and cooling
- Year Founded: 1883
- Review Score: 4.6/5 from 5,497 Google reviews via Trustindex, as of 09/2026
| Summary of Online Reviews |
| Google-based reviews describe technicians as “professional and helpful” and praise “great communication” during plumbing visits. Ratings are more mixed on Yelp, where some customers report scheduling or pricing frustrations. |
4. Norblom Plumbing, for St. Paul pump inspections
Norblom Plumbing is a St. Paul-based company with a dedicated sump pump program built around Pro Series equipment, battery backups, maintenance, and multi-point inspections. Its plumbers look beyond whether the unit turns on, checking for motor strain, float-switch problems, frequent cycling, discharge restrictions, and signs the pump may be undersized for the home.
As of 09/2026, Norblom offers a $129.99 inspection, giving homeowners a clear entry price for evaluating an aging or unreliable system. The company also emphasizes cast-iron and stainless-steel pump construction suited to Minnesota rain and snowmelt conditions. Its local office and long operating history suit homeowners who want a St. Paul provider with scheduled maintenance support. The main limitation is availability: official hours are weekdays, so an active nighttime or weekend failure may require another provider.
- Location: St. Paul, MN
- Price Range: $129.99 sump pump inspection; replacement pricing not publicly listed as of 09/2026
- Services Offered: Sump pump repair, replacement, inspections, maintenance, battery backups, and general plumbing
- Year Founded: 1923
- Review Score: 4.3/5 from 145 Google reviews, as of 09/2026
| Summary of Online Reviews |
| Customers describe Norblom’s service as “timely, professional, efficient” with “great communication.” Local ownership and careful explanations draw praise, though its aggregate Google rating is lower than several companies in this comparison. |
5. Hero Home Services, for broad home-service coverage
Hero Home Services provides sump pump installation and repair through licensed technicians serving Minneapolis, St. Paul, and surrounding Twin Cities communities. Its public guidance flags continuous running, irregular cycling, motor trouble, rust, vibration, unusual noise, and advanced age as reasons a homeowner may need to consider replacement. The company also handles broader plumbing, drain, electrical, heating, and cooling work.
Flat-rate pricing, financing, 24/7 answering, and a published No Breakdown Guarantee support a structured service process. Hero may suit homeowners who want one company to evaluate several home systems or arrange same-day plumbing service. Its sump pump materials say less about battery-backup configurations, basin work, and discharge-line options than some specialist-focused providers, so those items should be confirmed during the estimate.
- Location: Bloomington and Little Canada, MN, serving St. Paul
- Price Range: Installation pricing not publicly listed; flat-rate pricing advertised
- Services Offered: Sump pump installation and repair, plumbing, drains, heating, cooling, electrical, and duct services
- Year Founded: 1914
- Review Score: 4.8/5 on Five Star Rated, as of 09/2026
| Summary of Online Reviews |
| Recent reviews praise “clear and accurate” arrival communication and technicians who were “right on time.” Professionalism and same-day coordination come up often, though warranty details and estimate fees can vary by service. |
6. Gray Duck Plumbing, for local weekday service
Gray Duck Plumbing operates from St. Paul and offers sump pump installation, repair, testing, and preventive maintenance. Its maintenance process covers the power supply, pump condition, float switch, pit debris, discharge piping, system activation, and backup-battery replacement. That scope can help homeowners decide whether a targeted repair or maintenance visit is enough before committing to a new pump.
The company holds Minnesota licensing and St. Paul competency cards, and its local office suits homeowners who prefer a smaller provider based in the city. Virtual consultations are also available for initial guidance before an in-person appointment. Gray Duck’s main trade-off is scheduling: its published hours run Monday through Friday, 7 a.m. to 5 p.m., making it less suitable for an active failure overnight or on a weekend.
- Location: St. Paul, MN
- Price Range: Pricing not publicly listed
- Services Offered: Sump pump installation, repair and maintenance, battery upkeep, virtual consultations, and residential plumbing
- Year Founded: 2022 for the current LLC; the owner reports service-plumbing experience since 1999
- Review Score: 4.7/5 from 236 Birdeye reviews, as of 09/2026
| Summary of Online Reviews |
| Reviewers describe Gray Duck as “professional” and “transparent,” with repeated praise for clear communication and fair pricing. Its local presence is convenient for St. Paul homeowners, though official hours are limited to weekdays. |
7. TJK Plumbing, for backup and alarm options
TJK Plumbing lists sump pumps, battery backups, alarm floats, and sewage ejector pumps among its residential services. That service breadth suits homeowners who want more than a basic primary pump, particularly when an alarm or secondary system could give earlier warning or keep the system running during a power loss. TJK also works on pipes, valves, drains, water heaters, and older-home plumbing systems.
The company is family-run, Minnesota-licensed and bonded, and BBB accredited with an A+ rating. Customer feedback often points to technicians who explain the problem and proposed solution before completing the work. TJK’s Maple Grove base makes it more of a broader Twin Cities option than a St. Paul specialist, so homeowners should confirm service-area coverage, appointment timing, written pricing, and warranty terms before relying on it for an urgent replacement.
- Location: Maple Grove, MN
- Price Range: Pricing not publicly listed
- Services Offered: Sump pumps, battery backups, alarm floats, sewage ejectors, drain cleaning, water heaters, and residential plumbing
- Year Founded: 2008
- Review Score: 4.0/5 from 55 Yelp reviews, as of 09/2026
| Summary of Online Reviews |
| Customers say TJK technicians “clearly explained the problem and solution” and “come quickly and fix things the first time.” Some reviewers report that estimates for smaller projects came in higher than expected. |
The Best Sump Pump Replacement Companies in St. Paul by Specialty
Best St. Paul Companies for Battery-Backup Options
| Rank | Firm | Backup Option Detail |
|---|---|---|
| 1 | Paul Bunyan Plumbing & Drains | Primary, battery-backup, and combination systems with full-system testing |
| 2 | McQuillan Home Services | Properly sized backup systems with pit and discharge evaluation |
| 3 | Norblom Plumbing | Pro Series primary pumps and battery-backup installation |
| 4 | TJK Plumbing | Battery backups and alarm floats alongside standard pump service |
| 5 | Bonfe | Battery-backup guidance within a complete replacement proposal |
Best St. Paul Companies for Urgent Scheduling
| Rank | Firm | Scheduling Detail |
|---|---|---|
| 1 | Paul Bunyan Plumbing & Drains | 24/7 emergency and same-day service in St. Paul |
| 2 | Bonfe | 24/7 emergency coverage across the Twin Cities |
| 3 | Hero Home Services | 24/7 live answering and same-day plumbing service |
| 4 | McQuillan Home Services | Same-day availability and 24/7 live answering |
| 5 | TJK Plumbing | Broad Twin Cities availability; confirm dispatch timing for St. Paul |
Best Companies for St. Paul Local Presence
| Rank | Firm | Local Presence Detail |
|---|---|---|
| 1 | Norblom Plumbing | Selby Avenue office and more than a century serving the area |
| 2 | Gray Duck Plumbing | St. Paul office with city competency cards |
| 3 | McQuillan Home Services | St. Paul headquarters and extensive local licensing |
| 4 | Paul Bunyan Plumbing & Drains | Dedicated St. Paul replacement service and metro coverage |
| 5 | Bonfe | South St. Paul base with Twin Cities service |
Request a Sump Pump Replacement Estimate from Paul Bunyan Plumbing & Drains