Between February and June 2026, our team researched 14 emergency plumbing providers serving the St. Paul metro area. We benchmarked and rank-ordered the top 7 providers based on these criteria:
- Google Review Score & Volume (22%): Star rating combined with total review count as a composite signal of consistent service quality
- 24/7 Emergency Availability (20%): Confirmed after-hours and weekend accessibility for burst pipes, sewer backups, and sudden loss of water
- Service Range (15%): Breadth of plumbing services offered, from drain cleaning and sewer repair to water heaters and water quality
- Years Serving the St. Paul Area (13%): Length of verifiable presence serving St. Paul homeowners
- Licensed Master Plumber Staffing (15%): Number and proportion of master-licensed plumbers on staff relative to local competitors
- Customer Communication Standards (10%): Upfront pricing transparency, technician explanation quality, and complaint resolution
- Satisfaction Guarantee (5%): Whether a formal guarantee is offered and what it covers
In the table below, we rank the top 7 St. Paul emergency plumbers based on these criteria, followed by an in-depth look at each provider.
The Best Emergency Plumbers in St. Paul of 2026
| Rank | Company | Reviews (22%) | 24/7 (20%) | Service Range (15%) | Years in St. Paul (13%) | Master Plumbers (15%) | Communication (10%) | Guarantee (5%) | Score | Specialty |
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Paul Bunyan Plumbing & Drains | 9.5 | 24/7 Confirmed | Full Service | 7.0 | 9.5 | 9.0 | 100% Satisfaction | 8.9 | Most master plumbers, full emergency plumbing service |
| 2 | Genz-Ryan | 7.5 | 24/7 Confirmed | Plumbing + HVAC + Electrical | 8.5 | 5.5 | 5.0 | HomePulse Plan | 7.6 | 24/7 multi-system emergency plumbing and HVAC |
| 3 | Rascher Plumbing and Heating Inc. | 7.5 | Business Hours | Plumbing + Heating | 10.0 | 6.0 | 7.5 | 1-Year Warranty | 6.7 | 114-year St. Paul plumbing and heating firm |
| 4 | Kelly Plumbing & Heating, Inc. | 7.0 | By Inquiry | Plumbing + Heating + Appliances | 7.5 | 5.5 | 7.5 | 100% Satisfaction | 6.5 | Family-owned St. Paul plumbing and heating since 1973 |
| 5 | Twin City Pipeworks | 8.0 | By Inquiry | Residential Plumbing | 5.5 | 6.5 | 7.5 | Job Completion | 6.2 | Per-task residential plumbing in the eastern Twin Cities |
| 6 | Gray Duck Plumbing | 7.0 | By Inquiry | Residential Plumbing | 5.5 | 5.0 | 7.5 | Not Advertised | 5.9 | Women-owned, upfront-priced Twin Cities residential plumbing |
| 7 | Midway Sewer Services Co. of St. Paul | 6.0 | Limited | Sewer + Drain Only | 6.0 | 4.5 | 6.0 | Not Advertised | 5.5 | St. Paul sewer and drain cleaning specialist |
Paul Bunyan Plumbing & Drains, for master plumber emergency service
St. Paul homeowners dealing with a plumbing disruption can reach Paul Bunyan Plumbing & Drains around the clock. The company holds more master plumbers on staff than any competitor in the Twin Cities, a distinction that directly shapes the quality of diagnosis and repair on every call. With 7,000+ Google reviews averaging 4.9 stars, the 100% satisfaction guarantee gives homeowners a clear commitment on every job. Services cover drain cleaning, sewer repair, water heater installation and replacement, water quality systems, and general plumbing repair, covering most common residential plumbing needs in one visit.
Technicians provide upfront pricing before any work begins and explain findings in plain terms before the job starts. That combination of master plumber credentials, transparent pricing, and a 100% satisfaction guarantee earned it the top score in this dataset. For St. Paul homeowners looking for a plumber who prioritizes the long-term health of the home over a fast patch, Paul Bunyan is a strong fit.
Location: New Hope, MN
Year Founded: 2013
Price Range: $$–$$$
Average Review Score: 4.9/5.0 (7,000+ Google reviews)
Services Offered: Drain cleaning, sewer repair and lining, water heaters, water quality, plumbing repair, 24/7 emergency service
| Summary of Online Reviews |
| Reviewers consistently describe “incredibly responsive” scheduling, technicians who “explained everything in a way that was easy to understand,” and a no-pressure approach to replacement recommendations; a small share of reviews note that pricing runs higher than some local independents. |
Genz-Ryan Heating, Cooling, Plumbing & Electrical, for multi-service 24/7 emergency plumbing
Genz-Ryan has operated in the Twin Cities since 1950 and runs a 24/7 emergency operation for plumbing, HVAC, and electrical. The plumbing division covers burst pipes, water heaters, tankless systems, drain cleaning, sewer service, sump pumps, water softeners, backflow prevention, and frozen pipe repair. For homeowners whose plumbing problem intersects with an HVAC or electrical issue, Genz-Ryan’s multi-trade capacity reduces the coordination otherwise required. The company advertises same-day installation on several services and offers a HomePulse membership plan for priority scheduling and preventive maintenance.
Reviews on Yelp include recurring reports of technicians pushing upgrades that homeowners later found unnecessary, and several customers described high-pressure estimate presentations. The company’s emergency services stand out. Homeowners with a plumbing emergency who also want HVAC coverage under one account will find Genz-Ryan a capable option, provided they go in prepared to get a second opinion on any major recommended work.
Location: Burnsville, MN (serves Minneapolis-St. Paul metro)
Year Founded: 1950
Price Range: $$$
Average Review Score: 4.7/5.0 (8,173 Google reviews across all service lines)
Services Offered: Emergency plumbing, water heaters, drain cleaning, sewer service, sump pumps, water softeners, backflow prevention, HVAC, electrical, 24/7 service
| Summary of Online Reviews |
| Customers frequently credit “same-day availability” and “knowledgeable technicians” as key strengths; a notable portion of reviews on Yelp and Reddit cite concerns about “unnecessary recommendations” and pricing that left them feeling pressured during the service visit. |
Rascher Plumbing and Heating Inc., for St. Paul plumbing since 1912
Rascher Plumbing and Heating has operated out of 712 Smith Avenue S in St. Paul since 1912. Now in its fourth generation of family ownership, the business specializes in residential and commercial plumbing alongside heating systems including boilers, radiators, radiant in-floor heat, towel warmers, and snow-melt systems. All work is backed by a one-year warranty covering both workmanship and materials. The team is known in the community for direct communication, honest assessments, and a willingness to recommend the cheaper fix over the more expensive one when both solve the problem.
The primary limitation for emergency callers is availability. Regular hours run Monday through Friday, 7:30 a.m. to 4:30 p.m., and Rascher does not advertise a dedicated 24/7 emergency line. Posts on neighborhood forums suggest the company tries to accommodate urgent calls when capacity allows, but same-night coverage cannot be confirmed. For daytime plumbing and heating work in St. Paul, Rascher’s 114-year track record and 4.9-star Google rating reflect a strong local reputation. For a 2 a.m. sewer backup, callers should contact them first and have a backup option ready.
Location: St. Paul, MN (712 Smith Ave S)
Year Founded: 1912
Price Range: $$–$$$
Average Review Score: 4.9/5.0 (335 Google reviews)
Services Offered: Plumbing repair, drain service, boilers, radiators, radiant heat, residential and commercial remodeling
| Summary of Online Reviews |
| Reviewers describe “professional and kind” technicians who explain the issue and costs before starting work, with several noting the team’s honesty about cost-effective alternatives; a small number of reviews mention difficulty securing emergency appointments outside regular business hours. |
Kelly Plumbing & Heating, Inc., for family-owned St. Paul plumbing since 1973
Kelly Plumbing & Heating has served Saint Paul, Minneapolis, and the surrounding Twin Cities since 1973. The company is licensed, bonded, and insured, and it backs every job with a 100% satisfaction guarantee. Service offerings cover residential plumbing repair, drain and sewer work, water heater installation, gas lines, heating systems, and appliance connections. Kelly has built a specific specialty in older and historic St. Paul homes, in a city where pre-1940 housing stock is common and vintage fixture work requires specialized experience.
Kelly does not prominently advertise 24/7 emergency dispatch, which limits its score on availability. The company’s approach centers on scheduled service and long-term customer relationships, supported by a multi-decade base of repeat clients and referral reviews. Pricing is positioned as competitive for family-owned service, and free estimates are available. For homeowners with a scheduled or non-urgent repair on a historic property, Kelly is one of the stronger options in St. Paul. For a pipe failure in the middle of the night, availability needs to be confirmed before counting on a same-day response.
Location: Saint Paul, MN
Year Founded: 1973
Price Range: $$
Average Review Score: 4.9/5.0 (171 Google reviews)
Services Offered: Plumbing repair, drain and sewer service, water heaters, gas lines, heating systems, appliance hookups
| Summary of Online Reviews |
| Customers highlight “honest recommendations,” deep expertise with vintage plumbing fixtures, and “high quality service at a price that’s fair”; a handful of reviews mention that scheduling lead times can stretch during periods of high demand. |
Twin City Pipeworks, for per-task residential plumbing in the eastern metro
Twin City Pipeworks has served the eastern Twin Cities metro, including St. Paul and surrounding communities, since 2012. Owner-operator Dave Kerr runs the business on a per-task pricing model with a published $129 service charge, which eliminates hourly rate ambiguity from the billing conversation. Review scores are strong, with a 4.9-star average across close to 470 reviews on multiple platforms. Customers consistently cite fast response, clear communication, and a willingness to stay on the job until the issue is fully resolved.
The company focuses on residential plumbing repair rather than a broad emergency dispatch model. True 24/7 emergency response is not explicitly advertised, and the owner-led structure means capacity is more limited than multi-crew operations. For straightforward plumbing repairs at a transparent price, Twin City Pipeworks performs well. Homeowners with a plumbing emergency that cannot wait for a next-business-day appointment should confirm availability directly before relying on same-day service.
Location: Lake Elmo, MN (serves St. Paul and eastern metro)
Year Founded: 2012
Price Range: $$
Average Review Score: 4.9/5.0 (approx. 470 reviews)
Services Offered: Residential plumbing repair, drain service, water heaters, fixture installation, backflow inspection
| Summary of Online Reviews |
| Reviewers describe “transparent” pricing, “punctual” service, and an owner who “goes above and beyond to make sure issues are fully taken care of”; a small number note that booking windows are limited compared to larger multi-crew companies. |
Gray Duck Plumbing, for upfront-priced, owner-operated Twin Cities plumbing
Gray Duck Plumbing is a woman-owned and LGBTQ+-owned residential plumbing company that has served Minneapolis and St. Paul since 1999. The company built its reputation on transparent pricing and a no-pressure service model: technicians present all available options at the time of visit and let the homeowner decide without a sales script. Services include water heater repair and replacement, drain cleaning, sump pumps, repiping, water filtration, water softeners, and basic bathroom additions. Gray Duck also offers virtual plumbing consultations via video call for homeowners who want a preliminary diagnosis before committing to an in-person visit.
Gray Duck does not advertise 24/7 emergency availability, and its positioning leans toward scheduled residential service rather than crisis response. The company’s strongest scores are in communication and value. For homeowners who want a detailed walkthrough of their options before any work starts, Gray Duck delivers a service experience that reviewers consistently describe as low-pressure and informative.
Location: Minneapolis/St. Paul, MN
Year Founded: 1999
Price Range: $–$$
Average Review Score: 4.8/5.0 (172 Google reviews)
Services Offered: Water heaters, drain cleaning, sump pumps, repiping, water filtration and softeners, virtual consultations
| Summary of Online Reviews |
| Customers frequently highlight “no gotchas,” “upfront pricing,” and technicians who “clearly explained all options” before starting work; a handful of reviews note that scheduling availability is tighter than what larger multi-crew companies can offer. |
Midway Sewer Services Co. of St. Paul, for St. Paul sewer and drain cleaning
Midway Sewer Services Co. of St. Paul is a sewer-specialist provider with a service model focused on drain cleaning, main sewer line clearing, and sewer inspection. The company has an established presence in St. Paul community networks, where it is repeatedly cited for main line and floor drain problems. With 50 Google reviews averaging 4.7 stars, the rating reflects consistent execution on the jobs within its specialty.
Service range is limited and master plumber credentials are not prominently documented. For a clogged main sewer line or floor drain backup in St. Paul, Midway Sewer is worth a call.
Location: St. Paul, MN
Year Founded: Information not publicly confirmed
Price Range: $$$
Average Review Score: 4.7/5.0 (50 Google reviews)
Services Offered: Main sewer line cleaning, drain cleaning, floor drains, sewer inspection
| Summary of Online Reviews |
| Reviewers on Nextdoor and Google describe the team as “knowledgeable” and “the only ones who did it right” for main sewer line and floor drain issues; several reviews note the service is “a bit on the expensive side” relative to other St. Paul options. |
Spin-Off Rankings
We also broke down the top providers into three subcategories based on specialty.
The Best Emergency Plumbers in St. Paul by Emergency Response Capability
- Paul Bunyan Plumbing & Drains
- Genz-Ryan
- Midway Sewer Services Co. of St. Paul
- Kelly Plumbing & Heating, Inc.
- Rascher Plumbing and Heating Inc.
The Best Emergency Plumbers in St. Paul by Master Plumber Expertise
- Paul Bunyan Plumbing & Drains
- Twin City Pipeworks
- Rascher Plumbing and Heating Inc.
- Kelly Plumbing & Heating, Inc.
- Genz-Ryan
The Best Emergency Plumbers in St. Paul by Customer Satisfaction Rating
- Paul Bunyan Plumbing & Drains
- Twin City Pipeworks
- Rascher Plumbing and Heating Inc.
- Kelly Plumbing & Heating, Inc.
- Gray Duck Plumbing